Another Day, Another Account

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I looked at my car. No, through my car. My car burglar had kept it classy (silver lining). Only small fragments of glass littered my backseat. When sunlight caught them just right, they did resemble those diamonds Snow White's dwarves worked so greedily to collect.

Heigh-Ho. Heigh-ho. It's work from home I go. 😏

My buyer greeted me as I entered the backroom with a pleasure I didn't share. I had arrived early. Which meant she would expect me to help offload the truck. With a smile I hoped looked genuine, I performed at a level of insincerity that surprised even me: "It's great to see you; It's been too long; Good thing I'm here early to help." After that, I reflected that a simple "Hey, how's it going?" would have sufficed. 

She talked in a frenzied flurry of ADHD. At one point, she even hit me with a "What the French Toast," which made me feel like I needed to brush spiders off my arms. I met her changing conversation topics with the appropriate, agreeable responses. I needed some wins in this account, and I got them. 

I reflected that authenticity might not have gotten me a win. If I had said, "Hey, I'd rather not talk right now," the buyer would probably not have purchased a three-case stack of wine from me. I had to recalibrate my self-image as someone who sacrifices his principles for money. 


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